No. Patients will not lose their registration with the practice due to delays caused by the Coronavirus pandemic. 

We are now gradually working our way through the backlog of check ups but this will take a long time due to the restrictions on patient numbers currently in place. 

If you have any problems or concerns about your teeth or oral health please contact the practice and arrange an appointment. We will be happy to see you. 

We accept payment by bank transfer, credit or debit card, cheque or cash. Card payments can be taken over the phone. 

One option is to pay for what you have done on each visit to the practice. This means that if you require a lot of treatment, where you attend multiple appointments, you are not faced with a large bill at the end.

Some patients prefer to pay for all of their treatment on the last treatment appointment.

We respectfully ask that patients ensure that their treatment is paid in full the day it is completed, if not before.

Policy on Short Notice Cancellations and Failed Appointments

Short Notice Cancellations

Short notice cancellations often result in lost surgery time because there is insufficient opportunity to allocate the appointment to another patient. For this reason, we tend to charge £1 per minute for appointments cancelled with less than 24 hours’ notice.

We understand that occasionally an ‘emergency’ situation can result in a short notice cancellation, and if you have been affected in this way we may be willing to review cancellation charges.

Failed Appointments

If you fail to attend a scheduled appointment without prior notice you will be charged £1 for each minute of appointment time lost.

We understand that occasionally an ‘emergency’ situation can result in a failed appointment, and if you have been affected in this way we may be willing to review cancellation charges.

Please note that patients with a history of poor attendance may be removed from the practice’s patient list. In such cases, we will provide a three-month written notice of our intention to deregister.

Late Arrivals

We make every effort to see our patients on time. If you arrive more than 5-10 minutes late you may not be seen to avoid delays for others.

Late arrivals may be treated as a missed appointment and may incur the applicable fee.

For almost every cavity that needs filled there is a white, tooth coloured option.

The NHS allows dentists to place white fillings in the front six teeth of each jaw and also in the sides of back teeth.

However the NHS does not allow dentists to place white fillings in the biting surfaces of back teeth, and this is one of the most common fillings required. Many patients needing a filling of this type opt to pay for it privately to get a tooth coloured filling done.

Some patients are deciding to have their metal fillings replaced with white fillings.

If you are likely to have difficulty communicating with the dental team please let us know and we can arrange for an interpreter to be present to assist you. This may take some time to arrange so the earlier we are informed the better.

Yes, oral cancer is becoming more common and it is suggested that all patients are screened annually to ensure that the oral soft tissues are healthy.

On average a set of complete dentures should last about 7 years.
 

Over time dentures tend to become less well fitting and they wear down causing patients to over close.