My check up has been delayed by the pandemic. Will this affect my registration?
No. Patients will not lose their registration with the practice due to delays caused by the Coronavirus pandemic.
We are now gradually working our way through the backlog of check ups but this will take a long time due to the restrictions on patient numbers currently in place.
If you have any problems or concerns about your teeth or oral health please contact the practice and arrange an appointment. We will be happy to see you.
How can I pay for my treatment
We accept payment by bank transfer, credit or debit card, cheque or cash. Card payments can be taken over the phone.
When do I pay for my treatment?
One option is to pay for what you have done on each visit to the practice. This means that if you require a lot of treatment, where you attend multiple appointments, you are not faced with a large bill at the end.
Some patients prefer to pay for all of their treatment on the last treatment appointment.
We respectfully ask that patients ensure that their treatment is paid in full the day it is completed, if not before.
If you need to cancel your appointment/s please contact practice reception on 01674 672236 at the earliest opportunity.
Appointments cancelled with less than 4 hours notice may incur a charge
Can I have a white filling on the NHS?
For almost every cavity that needs filled there is a white, tooth coloured option.
The NHS allows dentists to place white fillings in the front six teeth of each jaw and also in the sides of back teeth.
However the NHS does not allow dentists to place white fillings in the biting surfaces of back teeth, and this is one of the most common fillings required. Many patients needing a filling of this type opt to pay for it privately to get a tooth coloured filling done.
Some patients are deciding to have their metal fillings replaced with white fillings.
My English is not good, can I get help?
If you are likely to have difficulty communicating with the dental team please let us know and we can arrange for an interpreter to be present to assist you. This may take some time to arrange so the earlier we are informed the better.
Do I need a check up if I don’t have any teeth?
Yes, oral cancer is becoming more common and it is suggested that all patients are screened annually to ensure that the oral soft tissues are healthy.
How long do dentures last?
On average a set of complete dentures should last about 7 years.
Over time dentures tend to become less well fitting and they wear down causing patients to over close.
The Good News:
Most of the pandemic related restrictions, which limited our activity over the last 2 years, have now been relaxed so we are working more normally
Challenges We Face:
There is a huge backlog of treatment and check ups. This is a problem for many medical services across the country, as reported in the media. We are working hard to provide the best possible service to our patients, but:
* It will take time for us to work through the backlog of ‘check-ups’
* The waiting time for treatment appointments is likely to be quite long
• The interval between ‘check-ups’ for adult patients is likely to be longer than it was before the pandemic
Emergency Appointments/ Unusual ‘lumps and bumps’
There is no wait for emergency care. If you require emergency care or if you have any concern about your oral health, please contact the reception team so you can be triaged for an emergency appointment. Please phone as early in the morning as possible.
If you have an ulcer that is not healing, a discoloured patch of gum, or any unusual ‘lumps or bumps’ in or around your mouth, please come and have it checked as a matter of urgency.
Attending the Practice
Please do not enter the practice if you have any respiratory symptoms. There is no longer a requirement to wear masks within our premises but you are welcome to do so if you wish.
We appreciate your continued patience and cooperation